First multi-sector alliance in Spain created in 2018 in Barcelona. An innovation center specialized in commerce and payment methods. Its mission: to identify new solutions for commerce, online and offline, that allow us to respond to new consumer demands. In addition to promoting knowledge through lines of research in subjects such as digitalization, emerging technologies and new business models.
We promote the transfer of knowledge of society
Our reports
“Present and future of electric vehicle charging infrastructure in Spain”
Green mobility

Digitization of payment methods in the Spanish Public Sector 2024 (II edition)
An analysis of the transformative role of digitalization within the public sector in Spain, identifying current opportunities and challenges

Report on the Silver Consumer in Spain 2022
An analysis of the average profile of the current Spanish Silver.

Self-service and collection solutions for businesses in Spain
An analysis of how users perceive self-checkout solutions in stores in Spain

We promote the transfer of knowledge of society
We are a joint venture of CaixaBank, Global Payments Inc, Ingenico, Visa and Arval, which jointly promotes R&D projects around new payment and commerce solutions. This allows us to respond to new trends and consumer demands.


Scope of activity
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New technologies
At the Hub we have several lines of research that range from the use of biometrics to the application of blockchain, including the use of new technologies such as generative artificial intelligence and machine learning.
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Prototype development
As an open innovation platform, our mission is to develop prototypes in an agile manner based on the identification of challenges in the market.
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Research and dissemination
A commitment to research and dissemination of the knowledge generated that encourages collaboration and co-creation of innovative solutions in payment methods in sectors such as, for example, tourism, restaurants or mobility, among others.

Our methodology
Our work approach is based on thoroughly understanding our partners’ challenges and promoting better integration of emerging technologies into their strategies. To do this, we combine the knowledge and experience of large leading corporations with an agile and collaborative methodology. Our commitment is to transform ideas into tangible results, maximizing impact and efficiency in each phase of the process.
We promote a better understanding of our customer needs and expectations
News and Events
The path towards digital payments
Despite paying in cash still being the most used payment method in Spain with figures way above the most advanced countries in the EU, digital payments are taking over. This growing trend which has been significantly driven by the COVID-19 pandemic is indisputable. However, besides the pandemic, regulation also plays a key role, as is […]
Read moreWhat impact has COVID had on payment methods?
How has the pandemic influenced payments? Although we are still unable to calculate its final impact, the Payment Innovation Hub has gathered data and opinions from sector exports in a document that analyses the big trends regarding payments in Spain and the effect of the pandemic on shopping experiences and consumer transactions. The main conclusion […]
Read moreWelcome to the Payment Innovation Hub blog
Just when the Payment Innovation Hub, the first innovation hub in Spain that specializes in payment methods and solutions for businesses and one of the first in the world to be driven by a multi-sectoral company partnership (CaixaBank, Global Payments, Inc., Samsung, Visa and Arval) is about to celebrate its 4th birthday, it has launched […]
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